We ship from our partnered warehouses & factories located in US and China.So, please expect your items to be shipped separately (if you order consists of more than one item) as different factories specialize in different areas of manufacturing.

We typically have a 1-3 day processing window to fully verify and fulfill your order. Following this, your package will be shipped to you between 4-13 business days.

It will take usually between 2-3 business days. You can view information about your Shipment Status by inputting your Tracking Number on our website.

We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

All inquiries can be forwarded to


In short, we do offer refunds & returns but only for unopened packages or products that were defective upon arrival. Due to sanitary concerns & health/safety if the product has been used, we can not accept a return or a refund.

You can find our refund policy at this link